enitfr +41 78 972 52 00 info@myidealtraveling.com
enitfr +41 78 972 52 00 info@myidealtraveling.com

Privacy policy

The present information sheet is provided pursuant to section 235.1 of the Swiss Federal Law for personal data protection and to the General Data Protecting Regulation (GDPR- EU 2016/679) for those who interact with MY IDEAL TRAVELING Sagl services through the WWW.MYIDEALTRAVELING.COM site or directly by phone or by e-mail.

The data controller is MY IDEAL TRAVELING Sagl., with its registered office in Lugano, Switzerland,  Via Nassa, 62. Registered in the Canton Ticino Business Register with number CHE 462 238 469.

Processing related to the use of the site MYIDEALTRAVELING.COM takes place at the registered office of the MY IDEAL TRAVELING Sagl and is performed by employees appointed by that company.
If necessary, the data may be processed by the staff of the company that takes care of the maintenance of the technological side of the page, at the headquarters of the said company; data related to the newsletter service also is processed by the staff of the company My Ideal Traveling Sagl. The newsletter service is operated through the platform Mailchimp- The Rocket Science Group LLC directly from My Ideal Traveling Sagl employees.

Navigation data
The computer systems and software procedures used to operate this website, acquire during the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected in order to be associated with identified individuals, but by their very nature could, through processing and associations with data held by third parties, identify users.
This category of data includes IP addresses or domain names of computers of the users connecting to the site, URI (Uniform Resource Identifier) ​​of requested resources, the time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters regarding the operating system and computer environment of the user.
These data are used only to obtain anonymous statistical information on site usage and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the case of hypothetical computer crimes against the site: except for this possibility, the data on web contacts does not persist for a period higher than the one indicated in the Cookie Pilicy on www.myidealtraveling.com website.

Data provided voluntarily by user
Thedispatching of an order or request on WWW.MYIDEALTRAVELING.COM site involves the acquisition of user data, which are strictly necessary for the proper fulfillment of the sent request. For this purpose, MY IDEAL TRAVELING Saglmay acquire data such as name, date of birth, place of birth, sex, address, e-mail address, telephone number and any other personal data entered voluntarily and optionally by the user.
The optional, explicit and voluntary sending ofe-mails to the addresses listed on this site involves the subsequent acquisition of the address of the sender, which is necessary in order to respond to requests, as well as any other personal data included in the message.
Data relating to payment, whether made by credit card, bank transfer or PayPal, will be acquired directly by the Institute of Credit through their computer systems. This information will never be displayed or stored by MY IDEAL TRAVELING Sagl.

No personal user data is purposefully acquired from the site.
We do not use cookies to transmit personal information, nor are the so-called persistent cookies of any kind used, nor are systems for tracking users.
The use of so called Session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to transmitting session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient site exploration
The so called Session cookies used on this site avoid the use of other techniques potentially prejudicial to the privacy of the users and do not allow the acquisition of personal identification data.
The so called Technical cookies used by this site to statistically analyze the accesses (so called “analytics” cookies) pursue only for statistical purposes and collect information in an aggregated form which could be handled by third parties; for more details, and for information on how to oppose the use of these cookies, please refer to the disclosures.

Apart from that specified for navigation data, the user is free to provide personal data contained in the information request forms and/or order forms and billing, or otherwise required within the WWW.MYIDEALTRAVELING.COM site or by phone or e-mail by My Ideal Traveling Sagl.
Despite the optional nature of the contribution, its absence could lead to failure or only partial execution of the contract.

Personal data is processed using manual and automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed to prevent the loss of data, illegal or incorrect use and unauthorized access.

The information provided by the user will be processed solely for the complete and proper execution of the contract concluded as a result of the request made on WWW.MYIDEALTRAVELING.COM.
If the user consents to this, the data could be used in order to send commercial information, promotional or advertising messages through mail, telephone, SMS or email.At each sending the user will have the possibility to cancel his registration to the service and no longer receive communications. Name, surname, e-mail address and telephone number, will be kept for sending newsletters until the user expresses his will by using the special UNSUSCRIBE service at the bottom of the newsletter.

The personal information collected may be disclosed solely for the purposes provided in this statement, to processors, to external collaborators, shipping companies and, in general, all those public and private entities where such disclosure is necessary for the proper performance of the purposes indicated in this statement.
The personal data may be transferred to EU countries and to countries outside the European Union for the purposes described in this statement.
Personal data are not subject to disclosure.

Those whose refer personal data have the right at any time to obtain confirmation of the existence or otherwise of such data and to know the content and origin, verify its accuracy or request its integration or updating, or correction, as required by Swiss and European Code regarding the protection of personal data.
Pursuant to these codes the user has the right to request cancellation, transformation into anonymous form or the blocking of data processed unlawfully, and to oppose its reporting in every case, for legitimate reasons.

Requests should be sent to :


Via Nassa, 62

6900 Lugano – Switzerland

E-mail: info@myidealtraveling.com

Requests can be renewedwith a minimum time interval of 90 days, except in cases where it cancellation or change of the data is required because of a violation of laws or the cancellation of the data which are not used for the aims for which they were collected.

Users also have the right to make a complaint to a supervisory authority.
MY IDEAL TRAVELING Sarlwill constantly update this policy, in compliance with the Swiss and European regulations in force.
Any changes may be made without notice to users: it therefore invites users to periodically visit this section to keep abreast of changes resulting from changes in legislation or changes in MY IDEAL TRAVELING Sagl policies on processing of personal data.